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Excellence In Innovation

 

For Patricia T., working at Northside Hospital means excelling at innovating. 

Patricia, administrative director of our Heart and Vascular Institute, is an integral part of the Northside team that was recently honored with the TCAR Award, recognizing us as a center of excellence for the revolutionary transcarotid artery revascularization technique (TCAR).

This state-of-the-art, minimally invasive procedure helps treat plaque in the carotid artery, which could cause a stroke if left alone. TCAR also allows for the treatment of more patients, including those that previously would have been deemed too risky for surgical intervention.

“You don’t have to have an open surgical procedure, you can help patients avoid stroke without even being under anesthesia, and they can go home the next day,” says Patricia. “Older, sicker patients can actually be treated safer, and with fewer complications. We couldn’t even imagine this years ago!”

Patricia says that at Northside, medical innovations are quickly incorporated into patient treatment, thanks to forward-thinking doctors, nurses and hospital leadership. She credits Dr. Siddharth Patel with being a particular champion of TCAR.

“He had the insight to see that this technique had a huge potential for older and/or high-risk patients,” she said. “He was the one who led our calling to it, and he has been the one out educating the public and primary care physicians about the benefits of this procedure.”

Patricia says one reason Northside earned the award was because of the high number of patients it has treated using TCAR – and the high quality of their outcomes.

“What’s so nice about this technique is that previously, not all patients could have a carotid procedure because they were at high risk for stroke,” Patricia said. “In the past, the answer was surgery, and the next innovation was stent placement via the femoral artery. But for older patients, it was still high risk. TCAR allows us to do this without even putting some patients under general anesthesia.”

Making such an innovative approach commonplace is just one more way Northside sets itself apart from many other health systems. It also showcases how teamwork focused on patient care continually drives us forward, and makes Northside such a special place to build a career.

What you see on our social media pages is true about the environment here – there is a huge sense of collaboration at Northside,” Patricia says. “The focus on the quality of patient care and patient experience makes it a great culture. We can grow our program and focus on patient care and experience, which makes it a unique place to work. As a consultant in my past jobs, I experienced many different health systems across the country. When I came to Northside, I immediately noticed a difference in the environment.”

For Patricia, collaboration, empowerment and a willingness to listen to team members are all hallmarks of the “Northside Difference.”

It is a culture that is focused on quality of care and patient experience. It really makes you proud,” she said. “The sense of family, too…if you have ever walked the halls here, there really is a sense of teamwork. When I first came here, it was noticeable – everyone was smiling, and happy, people were helping families and going out of their way – it was like, ‘is this for real?’ But six years later, I can tell you, it’s real!”

Giving employees the tools, training, and technology they need to succeed helps Northside build a strong foundation of support. For Patricia, however, that combination really works because of the team of people we’ve assembled here.

 “The employees who work at the heart and vascular institute are genuinely great individuals, they care for their patients, they’re highly trained,” she said. “I know that patients are getting great care, I know our operations are being run well, I know our staff members are caring to patients and their families. It allows me to focus on the growth of the program.”

 As she focuses on the growth of her programs, Patricia also is focusing on the growth of her career. It has her excited about what’s on the horizon because she’ll be “continually looking for what is next in cardiovascular patient care, and the procedures that we will offer to our patients. These techniques are innovative, and we’ll keep preparing ourselves for the next ones that will provide expert care for our patients in the future.”

 

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Hospital Heroes

 

Northside Hospital is renowned for the dedication and skill of its team members. It’s what helps set our entire health system apart. Northsiders work hard and give back because they believe it is the right thing to do, and they would do the same stellar work whether they were being recognized for it or not. We’re so pleased to see the commitment of our employees honored by local, state and national organizations. Three members of the Northside family were recently recognized for their exceptional work and dedication to serve our community.

We are very proud of Trinita Ervin of Internal Medicine Services, who was named a 2018 Woman of Distinction by the Sandy Springs Perimeter Chamber of Commerce. The award recognizes women who generously share time and talent to demonstrate a sense of social responsibility and make a difference in the Sandy Springs community. Congratulations, Trinita!

We’re also thrilled by Kyle Porter’s selection as a recipient of a Hospital Hero Award from the Georgia Hospital Association. Kyle, a Patient Relations Representative at Northside Hospital Cherokee, was one of only eight people across Georgia to earn this honor. We’re all proud of you, Kyle. 

We’re all also very proud of Northside Oncology Nurse Carol Del Campo, who was named Nurse of the Year in the oncology category by March of Dimes Georgia. Carol currently serves on the Atlanta Cancer Care Survivorship Development team as the survivorship coordinator, where she works alongside oncology social workers and physicians to educate her team on new drugs and treatment protocols. With 30 years in the field, Carol has used her vast experience to help train nurses, and she believes her job is to provide compassion, empathy, guidance and education to each patient and family, no matter the prognosis.

Thank you, Carol, for all you’ve done to make life better for our patients. You truly deserve such a prestigious honor!

Trinita, Kyle and Carol are shining examples of the type of people who make Northside such a great place for patients – and such a great place to work!

 

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The Northside Difference

 

At Northside Hospital’s Child Development Center (CDC), there is plenty of laughter, plenty of growth and plenty of love. There is also plenty of longevity, thanks to the remarkable teaching careers of Barbara, Teresa, Judy, and Sherry, all of whom have been part of the Northside Family for more than 30 years.

 This quartet of educators love what they do, who they do it with and, most importantly, where they do it. They epitomize many of the reasons why Northside’s employees have ranked on the 2019 Glassdoor Best Places to Work list.

 For Teresa, who has been with us 30 years and works with toddlers in the CDC, Northside is a “great place to work, very family-oriented.” For Infant Room Lead Teacher Barbara, whose career spans 31 years, Northside offers “good benefits, stability, and longevity.”

 Judy, a Lead Teacher with older toddlers, moved here from Louisiana 31 years ago. She “did her research and [Northside] is a good, family-oriented place, with good opportunity.” She says Northside inspired her to want to be here and she is grateful to the parents, who she says are nice and always remember her.

 Sherry, a Supervisor with 33 years at Northside, started in Environmental Services before coming to the CDC. She loves her colleagues and, of course, the kids, who she says are her favorite part of the job.

 “They come back after college and still remember you, you know you did something right,” she said.

 Judy also said working with the kids is what she loves most.

 “The children, they are the most wonderful beings,” she said. “They love you no matter what, you can be 100 percent yourself, and they don’t find fault in you.”

 For Teresa, the best part of every day is “seeing the smiles every morning” as the children greet her with hugs and kisses, while Barbara loves watching “her babies” “grow and develop and enjoying the fact that many of them still come back to see her long after they’ve grown up.

 Over the course of three decades, Teresa, Sherry, Barbara, and Judy have racked up their share of fond memories, so many that when asked, they had a hard time singling out just one. For Teresa, the top memory came in 1994, when she was part of the groundbreaking for the current CDC location, which used to be a parking lot.

 Barbara’s best memory is of a parent who still comes each year to mark her birthday, even though his daughter is now 13 years old.

 Judy also loves it when the kids and parents come back, and she is always proud to see how they’ve grown and what they’ve accomplished. She’s also grateful parents commend her for having an impact on their children.

 Sherry’s best memory is a bit more specific. It’s of a young girl who would cry and cry when she come to the CDC, but would stop whenever Sherry walked in. The little girl’s mother is part of Northside’s senior leadership today, and still remembers how Sherry was able to soothe her upset daughter.

 

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The Biggest Honor

 

Northsiders have earned a series of prestigious awards in recent years, and we are humbled by them all. However, our most recent accolade is among the most special because it’s an honor bestowed on us by those who matter most – our own employees!

We’re proud to announce that feedback from our team members has helped Northside land on the 2019 Glassdoor Best Places to Work list! Northside Hospital is one of two Atlanta-based companies and the only Georgia hospital included on the list.

This award epitomizes what we strive for here every day: To build a workplace that empowers people to be their best and gives them the tools, training, and support they need to succeed.

With happy and engaged employees comes better patient care, and that in turn leads to more opportunities as our health system grows.

It’s the kind of cycle we do our best to encourage. And it’s reflected among the 880-plus reviews we have on Glassdoor, many of which praise our leadership, commitment to work/life balance and the many career advancement opportunities we’re able to provide.

Being part of this Glassdoor list is a huge honor for all of us, and one we plan to build on for the future. Thank you to all of the Northsiders who gave their input and helped us achieve this incredible recognition.

We plan to celebrate, but we don’t plan to rest on our laurels. We’ll continue working every day to ensure that we maintain the high standards our employees have come to expect as we create a workplace that encourages innovation and rewards dedication.

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Recognizing Each Other

 

Northside is renowned for its patient care and medical innovation. 

It’s also celebrated – rightfully so – for the way it treats everyone on the team and also for the way our team members treat each other.

That’s the foundation behind our new KUDOS campaign. KUDOS is a term used to acknowledge a job well done and we’ve set up boxes around our sites that allow employees to submit written thanks to their colleagues. Every two weeks, we draw names from the box and the winners get movie tickets or other prizes.

But the prizes, as fun as they might be, aren’t the real point. The goal is to make sure appreciation for good teamwork is communicated, especially when people are going above and beyond to pitch in and help.

So whether it’s jumping in during an emergency, as PT Tech Caroldene M. did recently, or helping a co-worker through a transition period like Sheila M. did, we’re focused on making sure contributions are acknowledged.

We know how hard everyone in the Northside family works, and we also realize how important it is that they know how much their work means to our entire health system and (even more importantly) to the people they stand side by side with every day.

KUDOS to everyone on the Northside team for taking such good care of our patients – and each other!

 

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A Walk Well Worth It

 

From the emotional opening ceremony to all three days and 60 miles of walking, a contingent from Northside was proud to be part of this year’s Susan G. Komen 3-Day for the Cure.

The event, held at various times and locations around the country, came to Atlanta Oct. 12-14, and drew enthusiastic teams of walkers, all aiming to make their steps count in the fight against breast cancer.

For three days they walked the 60 mile course that took them through some of the city’s classic neighborhoods, with two nights at special camps set up especially for them. It was a unique chance for everyone to bond.

We are proud of the Northsiders who took on the challenge, especially our Talent Acquisition Manager Kelly Piccininni, who walked for the fourth year.

Kelly had some very personal reasons for walking, including her own scare, a friend’s battle with the disease and, finally, her mother’s bout with breast cancer.

“That’s just one more reason I was happy to take on this incredible challenge for the fourth year in an effort to make an impact in the fight to end breast cancer,” Kelly wrote recently. “The Susan G. Komen 3-Day for the Cure isn’t just a 60-mile walk over the course of three Days — it’s a journey to the end of breast cancer. It is my journey, my challenge and my chance to make a difference for my mom, my sisters, my daughters, my nieces and my friends, because I hope for a world without breast cancer.”

That’s a sentiment shared by all of us at Northside.

 

 

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A Month Of Recognition

Those working in health care do what they do because they love helping and caring for others. And their dedication is obvious. Working nights, weekends and holidays is routine. Putting others first in common. The pressure is immense.

Most health care workers will tell you they don’t mind any of that and they’ll add that there is plenty of reward in seeing people get healthy and recover after an illness or injury. Very few of them worry much about recognition.

All of them do, however, deserve to be recognized, which makes October a great month. It’s filled with weeks and days set aside to salute and honor various health care fields.

All of October is Physical Therapy Month, which acknowledges the contributions of those who help patients regain independence. It’s also Pharmacists Month, paying homage to those who make sure patients get the right medicine at the right time.

We also celebrate Physician Assistant Week and National Hospital and Health-System Pharmacy Week, with the focus on some of the more specific professions.

Nurses who work in our emergency rooms aren’t forgotten, and we celebrated their contributions on Oct. 10, which is designated as Emergency Nurses Day.

Although no one here at Northside works strictly for the recognition, it is nice to know that you’re appreciated by your colleagues and your patients. That’s why we enjoy setting aside these days and weeks in October to honor those who dedicate their lives to making a difference for others.

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Try A Little Kindness

 

When you work in a high-stress, high stakes environment, kindness can sometimes take a backseat to more pressing things. That’s especially true in health care, when life or death situations are the daily reality.

At Northside, we believe that no matter the circumstances, kindness and civility are key to creating the kind of work environment that benefits us and our patients. That’s why the recent Acts of Kindness campaign at our Forsyth campus is so important. To keep the focus on kindness, we created a daily log which tracked how well we treated each other at work.

We also gave prizes, like T-shirts, and created superheroes such as Captain Kindness, Kindness Woman and Kindness Girl, who popped up with KIND bars to reward acts of special grace. 

At one point, we set a goal to achieve 10,000 acts of kindness and we reached it faster than we could have believed. It not only showed how caring and compassionate our team members are, it also showed how putting kindness first makes all of us better coworkers.

We’re proud of the kindness movement that started at Forsyth and has continued to this day and also has helped make Northside an even better place to work. It’s had a contagious effect and showed all of us how kindness is always the best choice, no matter what else may be happening at that moment.

Whether it’s a smile, a word of encouragement or a gesture of support, the Northside team is always aiming to choose kindness!

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Day of Giving

 

Helping others is the foundation of everything we do at Northside. It’s the underlying motivation for our jobs and one of the main reasons we come to work every day. And it goes further than just helping others at work.

Northsiders have earned a well-deserved reputation for making a difference in the communities where we live and work, and not just because of their medical skills. All of our staff members care deeply about their neighbors here, and many show it through countless and selfless acts of volunteerism every day.

Nowhere was that more apparent than on Aug. 11, when more than 200 members of the Northside Family turned out for our annual Day of Giving. In Atlanta, Canton and Cumming, our team members picked their charities of choice and spent the Saturday doing whatever they could to help.

Organized by the Northside Hospital Foundation, the Day of Giving brings together our usual volunteer efforts into a single celebration that we all hope will make our communities better places to live for everyone.

Whether it was delivering meals, sorting donations or doing landscaping, Northsiders – and many of their families and friends – showed up to show how deep the volunteer spirit runs here.

We’re grateful to everyone who gave up a part of their weekend to be part of something bigger than themselves and gave a bit of themselves to make our communities a better place to be.

That’s the Northside way!

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The Inside Scoop

 

When you’re searching for a job, any information that gives you an edge is valuable. That can be especially true when it comes to a health care career, which often demands specific skills and traits.

Getting the inside track is also key if you’re looking to land a job at a renowned health care system such as the one here at Northside. Because of our reputation for a collaborative work environment and commitment to employee success, our job openings often attract candidates from around the world.

Our Talent Acquisition Team wants to help you because, after all, your success at Northside is also our success. That’s why we’re continuing to expand our popular “Recruiter Tips” on our Northside Career social media sites.

These tips include quick advice posts and also longer notes, delving into every aspect of the job search. What do recruiters look for? We’ll tell you. What can be a deal-breaker during a phone interview? We’ll post about it. What is key to standing out from the crowd? Our recruiters have the answer.

We hope you’ll use these tips and guidelines to pursue a career at Northside but bear in mind that much of the advice we post can work for any company in any industry. That’s a tribute to the talent and scope of our recruiting team.

Be sure to check out career sites for the inside scoops that can help make your job hunt a success!